St John’s Catholic College, (the College), as a Registered CRICOS Provider (00466K) operates under the Education Services for Overseas Students (ESOS) Act of 2000 and the National Code of Practice for Providers of Education and Training to Overseas Students (The National Code) 2018.
The College is a provider of the following registered courses:
Course Name | Level | Duration |
Intensive English Course | Non AQF Award | 52 weeks |
Secondary Junior Years 7 – 9 | Junior Secondary Studies | 156 weeks |
Secondary Seniors Years 10 - 12 | Senior Secondary Certificate of Education | 156 weeks |
The following information forms the written agreement between the Parent / Guardian and the College where the student is studying / applying to study at the College under the following Visa: Subclass 500 Student Visa.
By signing this agreement, the Parent / Guardian consents to personal information about the student being shared with relevant authorities:
Information is collected in this form and during enrolment in order to meet our obligations under the ESOS Act 2000 and the National Code 2018; and to ensure student compliance with the conditions of their visa and obligations. The authority to collect this information comes from the ESOS Act and the National Code and well as the Australian Education Act 2013.
See page 27 of this Application for Enrolment Form for further details regarding the Information Collection Notice.
By signing this agreement, the Parent / Guardian consents to notify the Registered Provider (the College) of any change in the student’s address and/or contact details whilst enrolled in the course.
By signing this agreement, the Parent / Guardian consents to the full and prompt payment of all fees and levies as updated each year and endorsed by the Principal and published on the College website.
By signing this agreement, the Parent / Guardian consents to the full and prompt payment of the following additional fees and charges:
Overseas Student Health Cover (OSHC) as required under the ESOS Act and National Code and advised by the College through the Letter of Offer.
School Uniforms to comply with the College’s uniform policy.
Fees, Levies, Charges and Refunds:
All fees, levies and charges are to be paid in Australian Dollars in full as per the College Invoice and / or Letter of Offer.
All refunds will be processed in Australian Dollars and are subject to ‘day of processing’ exchange rates, bank charges and transfer fees.
The College will not provide a refund on any loss due to exchange rates, bank fees or transfer charges incurred in the payment or refund process.
Application Fee:
The College charges an A$250 application fee for all International Student applications. This fee is non-refundable in all circumstances.
Tuition Fee and Operational Levy (if applicable):
A refund on the Tuition Fee and Operational Levy may be granted in the following circumstances:
The student’s visa has been rejected during the application process:
Parent / Guardian cancels, defers, or suspends the student’s enrolment:
More than 4 weeks before the commencement of the course:
Less than 4 weeks before the commencement of the course / the course has commenced:
More than 4 weeks after the commencement of the course.
The College no longer trades / offers courses for International Students:
More than 4 weeks before the commencement of the course:
Less than 4 weeks before the commencement of the course / the course has commenced:
More than 4 weeks after the commencement of the course.
Overseas Student Health Cover (OSHC):
The student’s visa has been rejected during the application process:
A full refund on the Overseas Student Health Cover (OSHC) will be provided within 28 days to the fee payer in circumstances where the student has not yet travelled to Australia for the purposes of their study at the College.
Evidence that the visa was rejected by the Australian Government will be required.
Parent / Guardian cancels, defers, or suspends the student’s enrolment, or the College no longer trades / offers courses for International Students:
The College will purchase the Overseas Student Health Cover (OSHC) prior to the arrival of the student with the policy commencing on the date of arrival.
No refund will be provided once the College has purchased the Overseas Student Health Cover (OSHC).
However, in these circumstances the Overseas Student Health Cover (OSHC)will remain with the student.
Education Agents Fees:
Education Agent services and their associated fees, commissioned by the Parent / Guardian, are not covered by this refund policy. The College cannot / will not provide a refund on these services as no revenue has been received by the College.
Please note the following conditions:
No refund of Tuition Fee and Operational Levy will be provided where a student’s enrolment is cancelled for any of the following reasons:
Failure to pay the Tuition Fee and Operational Levy in a full and prompt manner as invoiced by the College.
Any conduct by the student that results in the termination of enrolment at the College.
Any breach of Visa Condition 8202:
Remain enrolled in a registered course (if you are a Foreign Affairs or Defence sponsored student or a secondary exchange student you must maintain full-time enrolment in your course of study or training)
Maintain enrolment in a registered course that is the same Australian Qualifications Framework (AQF) level or higher for which the student visa was granted, unless changing from AQF level 10 to level 9.
Maintain satisfactory attendance in your course and course progress for each study period as required by your education provider.
Process for Claiming a Refund:
Parent / Guardian seeking to submit a Claim for a Refund under this policy are required to inform the College in writing.
Claim for a Refund is to be submitted via email to the International Coordinator and the Finance Manager, who will inform the Principal: admin.stjohns@nt.catholic.edu.au
Claim for a Refund is required to include all relevant documentation to allow the College to make an assessment of the Claim for a Refund (for example: evidence that the visa was rejected by the Australian Government).
Failure to provide all relevant documentation may result in a delay or refusal of the Claim for a Refund.
The Finance Manager will inform the Parent / Guardian of the result of the Claim for a Refund.
Refunds will be processed within 28 days from the date of the decision of the Claim for a Refund.
Refund will be processed to the fee payer’s nominated account.
The College will not provide a refund on any loss due to exchange rates, bank fees or transfer charges incurred in the payment or refund process.
Welfare and Accomodation:
Where children under 18 years of age intend to travel to Australia, their non-accompanying parent(s) or person(s) with parental responsibility (anyone who can lawfully determine where the child/children is/are to live) may be required to sign a consent form to give permission for the child/children to be granted an Australian visa for the purpose of travel to stay temporarily or permanently in Australia. If one parent, or person(s) with parental responsibility, has lawfully been made solely responsible for making decisions as to where the child/ children is/are to live, then only that parent or person needs to sign the consent form and provide the required documentation.
Change of Information:
The College requires up to date student and parent/guardian personal information. The College must be informed in writing within 7 days via admin.stjohns@nt.catholic.edu.au should any information in this Application for Enrolment change during a student’s enrolment.
Complaints and Appeals:
Parents / Guardians seeking to submit a Complaint or Appeal under this policy are required to inform the College in writing.
Complaints or Appeals are to be submitted via email to the International Coordinator or the Principal: admin.stjohns@nt.catholic.edu.au
This agreement, and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws.